ISO audit

Strong performance continues

Our customers' satisfaction is our top priority at CRAISS. That is why it is important to us that we have our work evaluated and certified in line with an independent quality management system: DIN EN ISO 9001. Albert Craiss GmbH & Co KG in Mühlacker was certified under ISO 9001 as far back as 1994. Our headquarters in Mühlacker, along with our CRAISS companies in Poland, Sibiu and Prague, all undergo annual audits carried out by TÜV Süd.

This year, it was time for the shift to the new ISO 9001:2015 standard, in addition to the annual audit by TÜV Süd. This shift comes hand-in-hand with some changes: it emphasises the need to understand the entire context of the organisation and to know and meet the expectations of interested parties. The keyword "risk-based thinking" with regard to the definition of organisational processes is a new addition, and the stipulation of a process-oriented approach is just as explicit.

We are very proud that all CRAISS companies have met the new requirements, and have therefore once again successfully been certified according to ISO 9001:2015 this year.

This certification guarantees the high quality of CRAISS services in the future, which benefits our customers. You can find our current certificates at: TÜV ZERTIFIKAT ENG