Our Mission

Taking responsibility

We live and breathe logistics. For us this means more than simply providing transport, warehousing and other services. As a company with around 1000 employees and over 1000 customers who in turn employ several thousands of personnel, we are doing much more, especially in the following three areas.

1. Quality Certified according to DIN ISO 9001:2015. Customer satisfaction is our goal so we guarantee extensive, high-quality services, on-time logistics and a fully integrated quality management system. We achieve customer satisfaction by ensuring employees are aware of the importance of quality, and we continuously optimise our internal organisational structures and processes.

2. Code of conduct A clear code of conduct ensures everybody is aware of company guidelines and legal requirements as well as workplace risks and hazards. The code also guarantees a responsible approach towards business partners and the public and the way we behave to each other within the company.

In order to comply with this company guideline, it is important for us to identify potential misconduct at an early stage. One of the ways we achieve this is by reporting indications of potential violations to us. If you have noticed any signs of a compliance violation, you can report this through the channels set up by CRAISS:

•  ...our Craiss-Whistleblower-Portal
•  ...by telephone (Monday to Friday from 9am to 5pm)
+49 89 21 52 74 33
•  ...by e-mail: info@remove-this.hinweisgeberexperte.de

A compliance violation is, for example:

• Corruption, cartel law and money laundering offences
• Serious violations of physical and psychological integrity
• Sexual harassment, discrimination, racism
• Violations of data protection
• Accounting and bookkeeping violations
• Occupational health and safety violations
• Violation of human rights
• Violations related to environmental regulations
• Export control violations, violation of sanctions
• Fraud, breach of trust, embezzlement and theft
• Serious breaches of internal company agreements

In this process, every submitted tip is handled fairly, discreetly and confidentially. The principle of a fair procedure is the cornerstone of the Craiss whistleblower system.

Please use the opportunity to submit a tip responsibly and only on the above-mentioned topics. Only provide information that you are convinced is correct to the best of your knowledge and belief.

3. Sustainability We take responsibility for the environment and for future generations so we ensure our vehicle fleet is as environmentally friendly as possible.


  • Low emission vehicles
  • Environmentally friendly planning and monitoring via the latest telematic and logistics systems  
  • Low-resistance tyres and continuous tyre pressure monitoring  
  • Training personnel in methods of fuel-efficient and environmentally friendly driving
  • Central scheduling of routes to avoid unnecessary detours and non-productive mileage

Valerie Boden

Team leader for strategy and corporate development / digitization

T: +49 7041 804-115

Torsten Kurfiß

Head of Production, Transport, Branch Logistics

T: +49 7041 804-609
The Company